Tobique Gaming Commission should only be contacted by players when they believe an Operator is in breach of their license. All disputes with an Operator about a payout, a blocked account, a delay, broken features and so on, should first be taken up directly with the Operator. If no resolution is found there are number of independent bodies you can contact, which should be listed on the Operator website.
If, however, the complaint relates to an Operator breaching their license, you can contact Tobique Gaming Commission directly via their Player Support channel or via the "File a Complaint" button below. You must include all the details of your grievance so they can investigate fully. All disputes must be recorded in writing via email so the complaint is correctly recorded.
File a complaint
If you are a client of Innova Pensar Limited and are experiencing issues, please file a complaint in English below. Only complaints submitted in English will be reviewed.
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